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MDP on E-Governance and Digital Transformation: Issues and Challenges

E-governance initiatives are common in most countries, including industrialized economies, emerging economies, and developing economies. In spite of the worldwide diffusion of e-governance initiatives, getting the claimed benefits of e- governance has not been easy for various technological as well as organizational reasons. 

E-governance initiatives are challenged by the phenomenon of changing citizen requirements, shifting benchmarks and elusive outcomes. Consequently, there has been significant interest in planning and on developing e-governance best practices and applying them to ensure that e-governance programmes and initiatives are on the right track and are more aligned to outcomes. A systematic process of planning improves citizen centricity, service orientation and transparency in public service delivery and leads to better inclusion of marginalized groups, women, and minorities.

Level:Certificate

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  • Planning for e-governance projects and Digital strategy
  • Digital Service Innovation and Design Thinking
  • Government Process Re-engineering
  • Innovations in Public service Delivery.
  • Citizen Engagement
  • Contextualization
  • Digital Culture and Inclusion
  • Sustainability
  • Digital Healthcare and Education
  • Smart Cities, Villages and Regions
  • Digital India Program, e-Government and Applications
  • Evaluation and impact assessment
  • Best Practices and Lessons from other Digital Transformation projects
  • Cutting Edge Technology and Grassroot Level Value

The objective of the Programme is to help participants

  • Develop understanding of key concepts and issues in e-Governance, Digital Transformation and Innovation
  • Acquire and sharpen skills towards better management of planning, process re-engineering and evaluation issues in digital
  • transformation projects.
  • Incorporate security in the design of digital transformation programs
  • Learn from practices of other e-governance and digital transformation projects.

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Chhattisgarh- 493 996, India.

  Contact Us : +91-9373199999 /
                          +91-9109333333

  E-mail : info@isbmuniversity.edu.in
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